Banking/Financial, Corporate Finance/Inv jobs @ JobStreet.com

Banking/Financial, Corporate Finance/Inv jobs @ JobStreet.com

Senior Business Development Manager - Company Confidential - Selangor

Posted: 03 Jun 2013 09:30 AM PDT

Responsible for the overall management of all Strategic Marketing, Business Development and Customer Relationship Management. 

Ensure delivery of top line revenue and profit, developing loyalty from existing customers, attracting new customers and building significant brand equity


Act  as  the  driving  force  behind  the  development  and  implementation  of  the  business development strategy, working with the team to deliver on the marketing and customer relationship objectives of the business


Plan,  lead  and  deliver  value-added  business  development  support  in  ensuring  key objectives in the business plans are achieved. This include deliver revenue generating and profile raising events that support new business development


Develop and maintain an excellent understanding of the company's target market, strategic context and commercial activities


Lead and integrate new business sales and service process with CRM activity to optimise the customer experience and maximise return

Lead the customer strategy initiatives and manage the Relationship Management team to build  strong  relationships  with  our  customers,  gaining  a  close  understanding  of  their business and their needs in order to increase revenue on a customer by customer basis, particularly focusing on up-selling and cross-selling


Accountable for targets, customer revenue, tracking results and profitability of all channels and customer retention

Monitor and measure marketing activities to ensure return on investment, building reports that provide an insight into data quality, frequency of use, patterns of behavior, response to marketing campaigns and marketing ROI

Undertake  marketing  research,  analysis  and  produce  recommendations  to  ensure  all business development activities are optimized


 

QA ENGINEER / SUPERVISOR (Tampoi / Tebrau 1) - Company Confidential - Johor Bahru (Johor) - Tebrau 1 / Tampoi, Johor Bahru

Posted: 03 Jun 2013 09:06 AM PDT

We are a subsidiary of one-stop mechanical manufacturing solutions provider listed on SGX-ST with a manufacturing presence in Asia.

 

The Group focuses on ATM, gaming terminals, computer peripherals, printers, consumer electronics, automotive and hard disk industries.

 

Our services range from design, prototyping, tool and die fabrication, stamping production to value-added assembly.
 

HR Manager (Senai) - City HR Group Pte Ltd - Singapore

Posted: 03 Jun 2013 09:02 AM PDT

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Human Resource Management, Business Studies/Administration/Management or equivalent.

    At least 6  to 10 years of working experience in which 3 to 5 years will be in managerial or Executive capacity.

Experiences in Manufacturing/ Plant environment.

  •     Applicants must be willing to work in Senai, Malaysia.
  •     Malaysian / Singapore PR holder
  •     Salary will be commensurate with experiences. (Salary will be in Riggit)

Kindly forward detailed resume in MS Words to :

  • justin@cityhrgroup.com
  • Kindly Indicate your :
  • 1) Last drawn salary
  • 2) Expected Salary
  • 3) Notice period to leave employment

Customer Service Supervisor - FRiENDi mobile - Petaling Jaya (Selangor) - PJ Exchange (H M Shah Tower)

Posted: 03 Jun 2013 09:00 AM PDT

Responsibilities

Objectives:

Customer Service Supervisor is responsible for the day-to-day leadership of a team of Customer Service Representatives to achieve the highest level of customer service possible and ensure departmental goals are achieved. The Supervisor must demonstrate the highest standard of quality service, commitment and courtesy in dealing with customers and co-workers.

Tasks:

  • Lead a team of employees, ensuring competence and continuity of customer service representatives through optimum selection, training and development, appraisal and motivation techniques.
  • Facilitate teamwork and ensuring the effective day-to-day operations of the call centre.
  • Provide guidance and/or help to CSRs in resolution of difficult customer questions and develop CSRs understanding of problem-solving process.
  • Ensure optimum staffing levels through efficient scheduling and adjustments to meet peak service demands; investigating and evaluating staffing models, and exploring impact of various staffing models on business objectives
  • Assist in the hiring process by participating in interviews.
  • Responsible for administrative duties including reporting, time sheets, schedule adherence and the maintenance and enforcing of department/company policies and guidelines.
  • Review daily transactions and give feedback to employees.
  • Conduct monthly/annual CSR review sessions, coaching employee performance toward career goals.
  • Conduct team meetings and weekly one-to-one meetings.
  • Monitor random calls to improve quality, minimize errors and track operative performance.
  • Review the performance of staff, identifying staff training needs and plan training sessions
  • Maintaining effective training programs and continuous monitoring of all service activity.
  • Resolve the most difficult customer complaints and correspondence and authorizing adjustment of customer claims.
  •  Interface effectively with other departments to handle customer service issues quickly and efficiently.
  • Collaborate and network with FRiENDi mobile managerial staff to improve internal/external processes.

Requirements


  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
  • Required language(s): Bahasa Malaysia, English
  • At least 5 year(s) of working experience in the related field is required for this position and 2 years in a supervisory role
  • Preferably Managers specializing in Customer Service or equivalent.
  • Full-Time position(s) available.
  • Proven ability to lead a team of employees including motivating and developing through coaching and counseling
  • Experience in team building and employee involvement
  • Strong team player and leader
  • Sound knowledge of call center operations and related technologies
  • Must have the ability to work flexible hours as required
  • High level of commitment, initiative, vision and enthusiasm
  • Fluent in written and spoken English and Bahasa Malaysia

Company Overview


####COMPANYOVERVIEW####

Why Join Us?

Customer Service Representative - FRiENDi mobile - Petaling Jaya (Selangor) - PJ Exchange (H M Tower)

Posted: 03 Jun 2013 09:00 AM PDT

  • Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, any field.
  • At least 1 year(s) of working experience in customer service, telemarketing or call centre environment  or any  related field is required for this position.
  • Applicants must be willing to work in PJ Exchange (H M Tower).
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Full-Time position available.
  • Ability to communicate clearly and effectively
  • Ability to handle difficult situations in a professional manner and build employee loyalty
  • Have well developed listening skills and the ability to assimilate information
  • Patience and tact in working with customers, sometimes in stressful situations
  • Self-motivated and punctual
  • Must have the ability to work flexible hours as required
  • High level of commitment, initiative and enthusiasm
  • Speaks fluently in at least 3 of the below languages:

1. Bahasa Malaysia
2. Bahasa Indonesia
3. English
4. Mandarin
5. Tagalog
6. Nepali

Customer Service Assistant - FM Cosmetics Malaysia Sdn. Bhd. - Kuala Lumpur - Megan Avenue 1

Posted: 03 Jun 2013 09:00 AM PDT

Customer Service Assistant accepts orders/enquiries at the counter, answers phone calls and e-mails, operates cash register and a PC. Should have basic knowledge about the Company and its Product as well as experience in dealing with fragrances, makeup and cosmetic products in general. Customer Service Assistant should be punctual, reliable and have nice appearance.

Design Engineer - Company Confidential - Selangor - Petaling Jaya

Posted: 03 Jun 2013 09:00 AM PDT

Responsibilities


• Engineering design
• Periodical Supervision on Construction Site
• Attend Client Consultant Meeting
• Liaison with Approving Authorities

Requirements


  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Doctorate (PhD), Engineering (Civil) or equivalent.
  • Required skill(s): AutoCad.
  • Required language(s): Bahasa Malaysia, Chinese, English
  • Applicants must be willing to work in Petaling Jaya.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • 2 Full-Time position(s) available.

Company Overview


We are a well established Civil & Structural Consulting Firm in Selangor. Involved in designing, low to highrise structures for commercial and residential buildings; Industrial buildings; factory and warehouses; Housing development in civil and structures works; Water retaining structural works in deep excavations; familiar with varies types of soil condition in designing of sound and stable foundation. Due to our expansion and new business venture on a few big scale projects, we like to invite suitable Malaysian Graduates to take up the challenge and to grow with us.

Why Join Us?
at

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)